Call Center (Genesys) Implementation Specialist

Call Centre (Genesys) Implementation Specialist On behalf of our client in the Insurance Sector, PROCOM is looking for a Call Centre (Genesys) Implementation Specialist. Call Centre (Genesys) Implementation Specialist – Job Description Understand existing Genesys call center solution Work with customers and vendor to identify gaps Organize de-coupled items, prioritize and work to completion Improve relationship with business and vendor Call Centre (Genesys) Implementation Specialist – Mandatory…

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