Customer Support Representative

Position Summary The Customer Support Representative will provide product/services information and resolve any emerging challenges that our customer accounts face with accuracy and efficiency to ensure excellent service standards and maintain high customer satisfaction. Responsibilities • Support customers on Descartes’ proprietary products and solutions. Answer, evaluate and prioritize incoming requests from end users. Identify and escalate system problems. Document approved change requests. S…

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  • Posted: Wednesday, 10 July 2019 -

    Administration writes: Review by Employee Great work environment and friendly, easy going coworkers. I enjoyed everyone th; Read more...

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