First Level Technical Support Analyst - 9 month contract

We are looking for bright personable technical support team mate to assist as a single point of contact with our Canada wide offices. You will be a verbally strong technician, with very good desktop support experience, along with some experience in larger enterprise using a ticketing system (like Remedy, ServiceNow, Jira, Zendesk) and great email and phone support skills. You have great desktop infrastructure knowledge and skills, and like solving Client problems in a logical and easy manner. S…

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